Have a question? Here are the most frequently asked questions and answers. Don't see your question or answer? Not to worry, just go ahead and contact us and we'd be happy to help!
What’s your refund policy?
Due to the custom nature of some of our work, there are no refunds on custom orders. However, if you are unhappy with your order for any reason upon pickup, please let us know immediately and we will work with you to make it right.
Do you ship oversees and to P.O. boxes?
Unfortunately, we are not able to offer shipping at this time. All treats must be picked up or delivered in Minnesota.
How much notice do you need for an order?
Typically, only a few days' notice is plenty of time. For more custom orders, such as sugar cookies, or large orders, please allow at least a week's notice. Of course, this all depends on our availability at the time, so it's best to get your order in as soon as you know you want it!
What are your prices?
We only post general base pricing on our page because most of our orders are custom and require custom pricing. So many things can change the cost of an order (colors, flavors, sizes, quantity, etc.) that it's best to contact us for a personalized quote. Check out our pricing page for an initial idea on what our treats cost.
What is your most popular item or flavor?
Our most popular item is definitely the macaron (with decorated sugar cookies coming in a close second). Some of our popular flavors are cookies & cream, lavender, and mocha.
What exactly is a macaron?
Macarons are fussy (but delicious!) little cookies that are made primarily with almond flour, powdered sugar, and egg whites. The best part about macarons is how rewarding they are when they turn out perfectly with their little "feet." Because every error in a macaron can be attributed almost to chance, it's extra fun when they actually turn out! These cookies are not to be confused with their coconut cousins, the macaroon, or with the current French President, Emmanuel Macron.